Case Management 1.0 Release Now Available
Our new Case Management system is now available. This
system allows you to create and track cases against both Personnel
and Organizations, provides customizable workflows and routing, and
tracks multiple tasks, approvals, meetings, emails, notes, and
documents against each case. With customizable case types,
you can define your own data fields, routing/approval process, and
tasking.
With our automatic case generation functionality you can write
SQL statements (or have us write them for you) to monitor for
changes in SIDPERS or RCAS and generate cases for either Personnel
or Organizations, including predefined tasks and approval processes
for each case. For example, you could create a "Discharge"
Case Type that includes a predefined set of tasks that get assigned
to various personnel and organizations to do things like ensuring
equipment is recovered, disabling any user accounts the person
might have, ensure the NGB-22 is completed, etc. This case
type could then be used in the automatic case generation function
to automatically generate a "Discharge" case whenever a Discharge
order is published in MILPO Orders.
You can also import Personnel or Organization lists and have
cases of a specified case type automatically created for each
Personnel or Organization in the list.
All this is done with secure access based off of organization
and user roles.
Evaluations
We've been working closely with the NH-ARNG to enhance and
improve our Evaluations 3.0 product. We've fixed some issues
and introduced several new enhancements into the system in the last
month or two. If you haven't moved to the new Evaluations 3.0
version, please take a look at the new version and let us know what
you think. If you are one of the states that dropped the
Evaluations package from your yearly support, we would like to get
you back. For a limited time we are waiving the reinstatement
fee for the Evaluations product if you would like to try it
again. Contact me if you are interested in a demo or more
information.
SPIDERS
The new version of SIDPERS is being beta tested in several
states right now. This release will require a new version of
E-Trans Manager to go along with it in order to translate the ARISS
Race and Religion codes properly to the new codes in this version
of SIDPERS. The states that are beta-testing this version of
SIDPERS are testing E-Trans Manager as well right now, so it should
be ready when the SIDPERS release roles out to all the states.
Also included in this version of E-Trans are a few fixes and a
few new features such as showing the current Pay Grade for the
soldier and any flagging actions in the Export Transactions
screen.
RCAS 7.0
The new release of RCAS 7 caused some issues with the
TwinEngines applications due to a new IP address restriction that
is being enforced on the RCAS database server. The RCAS DB
Server now restricts all database access to only those systems that
are defined in the "INVITED_NODES" section of the SQLNET.ORA file
on your RCAS database server. That means that you will need
to add the IP address for the TwinEngines database server and any
system running PERMS Integrator. Also be sure to give your
systems running PERMS Integrator a static IP address so that its IP
address doesn't change.
Along with that, any user accounts to the RCAS DB server that
the TwinEngines system may have been using may have been disabled
due to new password complexity enforcements. You may need to
drop and recreate these accounts or reset the password on the
accounts.
For more information see our FAQ here:
http://sharepoint.twinengines.com/NG/FAQ/RCAS%207%20Issues.aspx
If you need to update the user account used to access the RCAS
database for the applications, see:
http://sharepoint.twinengines.com/NG/FAQ/Changing%20Oracle%20Passwords.aspx
Dean Baskin
dbaskin@twinengines.com
859-536-2540